THE BUSINESSES POWERING PADEL

Privacy policy

Last updated: 24 September 2026

Who is responsible

Richard Patey, trading as BidPadel, is a self-employed operator. Correspondence address: Bishopbrook House, Cathedral Ave, Wells BA5 1FD, United Kingdom. Email: richard@richardpatey.com. We are the controller of personal information used to operate BidPadel.

Information we collect and why

Public listings contain business names, websites, logos, categories, descriptions and bid totals. These come from public business websites, directories and submissions. Where this identifies an individual, our legitimate interest is providing an accurate business directory. Contact us to correct or remove your information.

Ownership claims include your name, work email, role, public evidence link, notes and confirmation of authority. We use these to review claims, prevent impersonation and respond to requests, based on our legitimate interests in protecting the directory. Claim details are not published.

For paid bids, we store the business, amount, payment status, timestamps and Stripe transaction identifiers to deliver promotion, reconcile payments and handle disputes. Our bases are performance of our contract and compliance with applicable accounting obligations. Stripe collects payment and billing details directly. We do not receive or store your full card number or security code.

Our hosting and payment providers process technical information such as IP addresses, browser details and request logs for delivery, security and fraud prevention. We use contact correspondence to answer enquiries and manage our service.

Providers and international processing

Netlify provides hosting, database storage and form handling. Stripe processes payments and may act as an independent controller for its own regulatory and fraud-prevention purposes. Information may be processed outside your country, including in the United States, under applicable provider contractual safeguards. Contact us for information about the safeguards relevant to your data. We may also disclose information to advisers or authorities where necessary for legal obligations or claims. We do not sell personal information.

See Netlify’s privacy notice and Stripe’s privacy notice.

Listing submissions and contact emails

When you submit a supplier or multisite operator, we collect its website, category or location, listing details, your contact email and consent choices. The listing may publish after automated checks or be held for review. Your email stays private and is used for listing-related contact. Submissions are stored in our Netlify database and Netlify Forms; a notification is emailed to Richard. We send optional news and promotional opportunities only if you separately opt in. You can withdraw that consent by contacting us. We retain submission records while needed to manage the listing, resolve issues and record consent; contact us to request access or deletion.

Operator project enquiries

For the operator pilot, we collect your name, email, business or project name, location, court requirements, project stage, timing, support needs and any optional budget or notes you submit. We use these to review your enquiry and contact you about relevant support. Briefs are stored privately in Netlify Forms and emailed to Richard. We do not publish your brief or send it to suppliers automatically: we agree any introductions with you first. Submitting a project does not subscribe you to marketing. Contact Richard to correct or delete your enquiry; we keep it only while needed to manage your request and related correspondence.

AI Visibility Pack onboarding

We collect your business name, website, category, country, competitors, optional buyer questions and contact email to deliver your paid pack. Submissions are stored privately in Netlify Forms and shared with Cited, our AI visibility delivery partner, to prepare your report, pages and fixes. Richard receives an email notification. We keep these details while needed to fulfil your order and manage related correspondence. This does not subscribe you to marketing. Contact Richard to request access, correction or deletion.

Cookies and browser storage

We load the LinkedIn Insight Tag (partner ID 9759722) to measure advertising, understand audiences and support retargeting. LinkedIn may receive page URLs, referrers, IP addresses, browser/device information and timestamps, and use cookies or identifiers to associate visits with LinkedIn accounts. See LinkedIn’s privacy policy and cookie policy. Hosting, form security and Stripe Checkout may use storage or cookies needed to provide and secure their services. Stripe’s own notice explains its checkout technologies. Following a business link takes you to a separate website with its own privacy practices.

Website click counts

We record aggregate clicks from listings to their own websites to report referral activity publicly. We do not store IP addresses, email addresses or persistent visitor identifiers in these counters. Random event references are removed after one day when tracking next runs. Repeat clicks within 30 seconds in the same open page are suppressed; counts are not unique visitors or verified leads. Our host processes IP addresses to rate-limit requests. Booking links and internal controls are excluded.

How long we keep information

Public business information is kept while the listing remains relevant. Claim evidence and correspondence are retained for the review and any related dispute or impersonation risk, then reviewed for deletion. Transaction records are retained for applicable tax, accounting and legal requirements. Security logs follow our providers’ retention arrangements. Retention depends on the purpose and any outstanding legal requirement; you can request deletion or ask about a specific record.

Your rights

Depending on applicable law, you can request access, correction, erasure, restriction or portability of your personal information, and object to processing based on legitimate interests. These rights have exceptions, including records we must retain by law. Email us to make a request; we may need to verify your identity. You can complain to the UK Information Commissioner’s Office or your local data protection authority.

Updates

We will update this notice when our practices change and show the revision date here.